Quality Guarantee

If you rent a private jet from JUMP AWAY AVIATION, you always fly in safe hands. Our triple guarantee makes your individual private jet flight booking risk-free.

1. Our price guarantee

All JUMP AWAY AVIATION’s prices are final prices and include all costs to the customer. Fuel surcharges, separate passenger fees or landing charges are always included in the charter price offered. The only exceptions are de-icing costs (winter only) which may be charged separately if required. You can therefore be sure that your private jet charter flight will not sting you with hidden costs or fees. You will only pay the price we quote – guaranteed.

2. Our punctuality guarantee

JUMP AWAY AVIATION’s flights are punctual – that’s our guarantee. Over 99% of our private jet charter flights land at their destination on time, that’s one of the best figures in the aviation industry. And if unexpectedly there is a delay, you get your money back: If the delay is more than 15 minutes, we pay you back one percent of the price. The only exceptions are things outside of our control such as weather or force majeure.

3. Our safety guarantee

Our JUMP AWAY AVIATION aircraft have been given licences to operate by national aviation authorities – in most cases, the German, Austrian or Swiss authorities. That means that the planes are regularly maintained and the technology is regularly tested, and that we only use professional pilots who are regularly tested and attend further training courses. We don’t use private aircraft or hobby pilots! Our flights are subject to the same safety standards as large scheduled flight companies. If you rent a private jet from JUMP AWAY AVIATION, your security is always our top priority.
We will be happy to send you the details of the JUMP AWAY triple guarantee conditions on request. To request these details, please contact our service team.

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